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Helpful & Free Computer Career Videos
Watch these videos to see the different types of computer careers. What is IT? - View the video These videos require Quicktime. Please download quicktime for free to your computer if you don't have it .Help Desk Professional - View the career video Career Description: A company's helpdesk is like the 911 system. It's where employees call to get help on a variety of computer problems. You can work for internal help desk or there are numerous jobs doing help desk support for external customers. The helpdesk deal with computer problems all day long. It is an excellent entry level job opportunity. Help Desk positions are usually divided up into different levels: Level 1, 2, 3. Level 3 is usually the hard issues level 1 and 2 couldn't resolve. Help desk is mostly phone support; however some companies do have hands-on support also. Certifications you should consider: CompTIA A+, CompTIA Network +, Microsoft Certified Application Specialist, Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST) LaSalle offers numerous career tracks that include mulitple certifications at a discount. Computer Support - View the career video Career Description: One step up from Help Desk, Computer Support is usually a more hands-on career. Although the skills to obtain this job are very similar to the help desk position. Computer Support jobs spend more one on one time with the customer resolving the issues through hands-on tasks as compared to phone support. Computer Support jobs can be found in companies of all sizes in all sectors. Certifications you should consider: CompTIA A+, CompTIA Network +, Microsoft Certified Application Specialist, Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Systems Administrator - MCSA LaSalle offers numerous career tracks that include mulitple certifications at a discount. Computer Anaylst - View the Career Video Career Description: Certifications you should consider: Computer Operator / Network Administrator - Certifications you should consider: Computer Programmer - Certifications you should consider: Database Administrator - Certifications you should consider: Web Design and Webmaster - Certifications you should consider: |
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